Privacy & Cookie Policy

 

Privacy & Cookie Policy:

The following privacy notice explains how we collect, store and use the personal information you provide to us when you place an order. As a data controller, we comply fully with the Data Protection Act 1998 and other relevant regulations such as GDPR (General Data Protection Regulation). We may update the terms of this notice at any time.

What data we need to collect and the legal basis for processing it:

We collect and process personal information for the following purposes:

  • To process your order (i.e., to deliver your order to the person and address you have provided)
  • To provide product warranty (i.e., all products ordered from our online store carry a one-year manufacturer’s warranty from the date of order)
  • To provide technical support when necessary or on request according to the type of product that you have ordered.

As part of this service activity we will process information which could include name, address, telephone number (if provided), and email address.

We do not pass your details on to any third parties for sales or marketing purposes.

All online payments will be handled by PayPal independently and no credit card details are held by us at any point.

IP Address:
We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device's operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

We are committed to keeping your personal information safe and we have procedures in place to secure your personal information which is stored electronically.

How long we will keep your information:

We will only hold your personal information as long as is reasonably necessary in order to carry out the customer services such as order delivery and post tracking, product warranty and technical support. We do not send emails or posts for marketing purpose. Your personal information will be deleted after twelve months or on request.

Your information rights:

You have the following rights in respect of the personal information we hold about you:

  • To access a copy of the personal information we hold about you;
  • To have any inaccurate information we hold about you corrected;
  • To request that the personal information we hold about you to be deleted.

If you wish to exercise any of the above rights or if you have a complaint about your information rights, or if you have any question about this notice, please contact us by email at support@nipon-scope.com.

Cookie Policy:

1. INFORMATION ABOUT OUR USE OF COOKIES
Our Site uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

2. WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

3. WHAT COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?
The cookies we use are both "functional" and "analytical" cookies. We use a web analytics service called Google Analytics provided by Google Inc. Google Analytic cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

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This cookie tracks important information for the smooth operation of the site, for example the contents of your shopping cart.

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Facebook may use these cookies to help track the sites you visit

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

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Copyright © 2018 NIPON SCOPE & OPTICS. All rights reserved.
Nipon Scope & Optics is a trading name of Nipon Optics (UK) Limited, a company registered in England & Wales, No. 07291656. VAT Number: 155 1450 30.